Cancellation and Refund Policy
We value your satisfaction and strive to make every order right. Please read our policy regarding cancellations, returns, and refunds.Order Cancellations
You may cancel your order within 24 hours of placing it. To request a cancellation, please contact us at shivalikgaurav@yahoo.com with your order number.If your order has already been processed or shipped, cancellation may not be possible.
Returns
We accept returns for eligible products within 7 days of delivery. To qualify for a return:The item must be unused and in its original packaging.
You must provide proof of purchase (e.g. order number or receipt).
To initiate a return, please contact our support team. We will provide instructions and a return shipping address.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.Approved refunds will be processed to your original method of payment within 7 business days.
Shipping fees are non-refundable unless the return is due to our error (e.g. wrong or damaged item).
Non-Returnable Items
Certain types of items are non-refundable:Perishable goods
Digital downloads
Custom or personalized items
Final sale products
Please contact us if you have questions about your specific item.